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Manage my orders and subscription

How can I modify the date of my next order?

You are late on your Cuure or on the move? No worries, Cuure is a 100% flexible and non-binding subscription. You can therefore freely postpone your orders before their preparation. Check out the video below to see the actions step by step:. Dependin

How to modify an order already validated?

Depending on the status of your order, it may be too late to modify the content of your order. Contact our Support Team ([email protected]) as soon as possible, for more information. And in case of doubt, do not hesitate to contact us for personalize

How to obtain an invoice?

To obtain an invoice for a Cuure order, please contact us at [email protected]. We will be happy to provide you with it!.

How do I suspend my subscription?

Cuure is a 100% flexible subscription with no commitment.You can suspend your subscription at any time from your personal space on our site under the ‘Orders’ tab, by clicking on ‘Suspend subscription’ or via the free Cuure application under the ‘Sub

Is it possible to cancel an order?

There are 2 possible cases depending on the status of your order: Case 1: It's a future subscription orderDon't worry, Cuure is a 100% flexible subscription service with no obligation. It is therefore entirely possible to suspend your subscription fr

Can I modify the content of my next order?

Your Cuure has been designed to adapt to your changing needs, so it's perfectly possible to modify it. From the Cuure websiteSee the video below for a step-by-step guide:. From the Cuure applicationTo change the content of your next order from the ap

How can I track my order?

Can't wait to receive your Cuure?To track its status and preparation, go to your Cuure account under the "My Cuures" tab. You can follow the various stages from validation to dispatch via our tracking page here. Your order has been registeredThere is